Technical support

Hand about to touch holographic image of tools

The team of technical support for users of NettradeX products and "Automatic Investment Service" advises the company's clients on the operation and administration of the system. We help restore the system in case of possible technical problems

People at the meeting table discussing information on a tablet

The team of technical support for users of NettradeX products and "Automatic Investment Service" advises the company's clients on the operation and administration of the system. We help restore the system in case of possible technical problems

Interface of a helpdesk system

In our work, we use a universal SaaS helpdesk system integrated into our call center. The system contains a self-service portal and is adapted to receive applications via e-mail and by phone. The system also makes mailings and notifications by sms, email and IM about the need to update the software or prevent it.